The website www.regentstreetcinema.com and its subdirectories and subdomains (the “website”) is provided and managed by the Regent Street Cinema of 309 Regent Street, London W1B 2HW (the “Cinema”).
Use of the website is subject to these terms of use. By using the website you indicate that you have accepted these terms of use, so please ensure that you have read them carefully. If you do not agree to these terms of use, you are not authorised to access, use or continue to use the website. You are responsible for ensuring that all persons who access the website through your internet connection are aware of these terms of use and that they comply with them.
The Cinema may amend these terms of use at any time and any amended version will apply as soon as it is posted on the website. Continued use of the website will be deemed acceptance of the amended terms of use, so please check for updated versions regularly.
If you have any questions or comments about these terms of use, please contact the Cinema in writing to The Cinema Director, 309 Regent Street, London W1B 2UW.
The Cinema owns or licenses all intellectual property rights in and to the website including but not limited to all copyright in the website content and all rights in the names and logos of the Cinema.
Material contained in the website may be downloaded, viewed and printed for personal use provided that no trade mark, copyright or other proprietary notices contained in or appearing on such material are removed in whole or in part. This permission to download and print material does not extend to material identified on the website as belonging to third parties, where you must obtain the permission of the relevant owners before doing so.
Material contained in the website may not otherwise be copied, reproduced or redistributed in whole or in part without the prior written consent of the Cinema. In particular it must not be reproduced or exploited for commercial gain. The Cinema may provide such consent or decline to do so in its sole discretion. All other rights are reserved.
You agree not to:
use the website in such a way that disrupts, interferes with or restricts the use of the website by other users;
upload, display or transmit any materials through the website which are false, offensive, defamatory, threatening, obscene, abusive, menacing, indecent, unlawful or which violate, breach or infringe the rights of any other person anywhere in the world (including, without limitation, any intellectual property rights) or attempt to do so;
reverse engineer, decompile, copy or adapt any software or other code or scripts forming part of the website or attempt to transmit to or via this website any information that contains a virus, worm, Trojan horse or other harmful or disruptive component; and
change, modify, delete, interfere with or misuse data contained on the website and entered by or relating to any third party user of the website.
You should ensure that you always have appropriate protection against viruses and other security arrangements in place whilst using the internet and the website.
Certain parts of the website are accessible to registered users only. If you entitled to access those areas, you will be required to use a username and password to do so. You agree to:
ensure that any details supplied to the Cinema in order to register for such access are accurate and to advise the Cinema promptly in the event that any such details change; and
keep confidential any login details enabling such access and to be responsible for any loss or damage resulting from use of any such login details by any third party.
The Cinema reserves the right to terminate your access to password protected parts of the website if it considers that you are using this website in a manner detrimental to the website or to other users.
Links to third party websites are provided for convenience only. The Cinema has no control over and so cannot accept responsibility or liability for the content of any linked third party website. The Cinema does not endorse any linked website. If you would like the Cinema to consider adding a link to the website, please email your request to ‘webmaster [at] regentstreetcinema.com’ with the subject “Link request”. The Cinema may provide such consent or decline to do so in its sole discretion.
You may create a link to the website from your website providing such link is not used in a misleading or defamatory context. You agree to remove any link to the website from your website upon our written request.
TERMS AND CONDITIONS OF VISIT AT REGENT STREET CINEMA
Terms of Admission
Definitions
In these Terms of Admission (these “Terms”): “Cinema” means the Regent Street Cinema that we operate in Regent Street, London W1B; and
“us” or “we” means UoW Regent Street Cinema Limited, a company incorporated in England and Wales under company number 09362885;
“Website” means the UoW Regent Street Cinema website at http://www.regentstreetcinema.com/ or such other website concerning the Cinema as we may operate from time to time.
Introduction
These Terms set out the general terms which apply to everyone who purchases a ticket and everyone who visits the Cinema, whether or not they have purchased a ticket.
Nothing in these Terms affects your statutory rights as a consumer.
These Terms may change from time to time and, if they do, the up-to-date version will be available on the Website. Any revised version of these Terms will be effective immediately.
Every time you order one or more tickets through the Website for a film or event at the Cinema, the Terms in force at the time of your order will apply to the contract between you and us in respect of such ticket(s).
Age Restrictions
Entry to films and events is restricted by the classification given by the British Board of Film Classification or others. We are required to refuse admission to anyone who is below the minimum age required by the relevant classification.
Anyone can be admitted to films classified as U or PG.
Children under 12 can be admitted to films classified as 12A but only if accompanied by an adult (i.e. someone over the age of 18).
Nobody under the age of fifteen can be admitted to films classified as 15.
Nobody under the age of eighteen can be admitted to films classified as 18.
Children under age 7 must be accompanied by a parent or guardian for all films starting at or after 7pm.
Children under age 5 must be accompanied by a parent or guardian at all times.
Babies under the age of 1 can go into screenings providing that: they sit on a lap for the entire screening (i.e. do not take up a seat); and they are removed from the auditorium should they cause disturbance to other customers; and the film is classified as U, PG or 12A.
Babies under the age of one will be admitted without charge. Tickets must be purchased for everyone else.
We may require you to prove your age with appropriate photographic ID if you are going to a 12A, 15, 18 film or purchasing an alcoholic drink. If you are unable to prove your age you will be not be able to watch the film or buy an alcoholic drink. We may ask you for such proof at any time you are on our premises.
If you buy a ticket before we know its classification and you are not old enough to be admitted to the screening we will issue you with a full refund.
Food and Drink
Only food and drink purchased at the Cinema may be consumed within the Cinema.
You must observe the licensing regulations at the Cinema concerning the sale and consumption of alcoholic drinks. In particular, you must not take untoughened glass into the auditorium.
You must not smoke inside the Cinema. This includes E-cigarettes, which may not be used in the Cinema.
General
Certain ticket offers and discounts may not apply to special Event Cinema titles.
Mobile phones must be switched off or in a silent mode before you enter the auditorium. You must not use phones inside the auditorium during the screening.
To avoid disturbing customers who arrive on time, customers arriving after the film has started may be refused admission to the performance until such time as is likely to cause minimal distraction and disruption to other customers. Refunds will not be issued by us in these circumstances.
You must follow any health and safety procedures or instructions that are in place and notified to you by our staff or by notices.
It can be a serious criminal offence to copy or attempt to copy any film or other copyright material exhibited in any part of the Cinema, punishable on conviction with an unlimited fine and imprisonment of up to a maximum of ten years. You are not permitted to use cameras and/or recording equipment of any kind in the Cinema.
As a courtesy to your fellow audience members, and to prevent film copying, we ask that customers do not enter any Cinema auditorium using any ‘wearable technology’ capable of recording images. Any customer found wearing such technology will be asked to remove it and may be asked to leave the Cinema.
We endeavour to show films in accordance with the programme that we advertise. However, there may be circumstances in which we are unable to comply with the advertised programme and in such cases our liability to you is limited to a full refund of the tickets purchased including Card Booking Fees. We are unable to take responsibility for programme information advertised by third parties.
We may ask you for proof of status for concessionary tickets at any time that you are on our premises.
You must not purchase tickets except for personal use and you agree that tickets are not purchased as part of any form of a for-profit business or commercial activity unless we have expressly authorised otherwise in writing.
We accept no responsibility for any personal property that is brought to the Cinema, although nothing in these Terms shall limit or exclude our liability for any loss or damage to your personal property caused deliberately by, or through the negligence of, any of our employees.
If you are unable to attend a performance for which you have booked a ticket you are eligible for a credit note equal to the value of the ticket, provided you contact the cinema by telephone or in person no later than 15 minutes before the start of the performance.
Refusal of Admission
We may refuse admission or require you to leave the premises without a refund if you:
behave in an anti-social or threatening manner; or put the safety of our customers, our employees or our property at risk; or use a camera or recording equipment of any kind in the Cinema; or personal hygiene that causes offense to customers or staff.
Regent Street Cinema reserves the right to ban individuals who are disruptive or pose a threat to our guests or staff.
Website – terms of use
The Terms in this Clause 7 (“Website Terms”) set out the legally binding terms which apply to everyone who accesses or uses the Website. By accessing or using the Website you agree to be bound by these Website Terms. If you do not wish to be bound by these Website Terms you must not access or use the Website.
The Website is provided free of charge and we make no guarantee that your use of the Website will be uninterrupted or error free. In addition, we may modify or remove, temporarily or permanently, all or any part of the Website without notice and without liability.
The Website and the materials on it are protected by copyright, trade mark and other intellectual property rights and laws throughout the world. The materials on the Website are owned by or licensed to us. You may access, copy, download, print and view the materials on the Website for your personal use, but the materials on the Website may not otherwise be copied, reproduced, republished, uploaded, posted, transmitted or distributed in any way without our consent.
The Website contains links to other websites which are not controlled by us. The fact that we may provide a link to any such website does not mean that we endorse that website. Such links are only provided for your convenience and you access them at your own risk.
Online Purchases
You may only purchase tickets through our Website for films and events at the Cinema if you are at least 18 years old. If you are under 18 years old and would like to attend a film or event at the Cinema, please ask your parent or guardian to purchase a ticket on your behalf and confirm that they agree to these Terms.
Tickets for films and events at our Cinema are sold by us at the prices displayed for the relevant performance and the amount payable for them will be debited immediately from your credit or debit card. By requesting tickets through the Website you are placing a booking request for them on these
Terms which is only accepted and binding on us once we have debited your card.
A confirmation booking reference will be displayed on your screen and emailed to you.
The email confirmation of your booking will set out the details of the Cinema tickets purchased and the total amounts paid for your tickets and other items.
You can collect your tickets from any point of sale in the Cinema any time from when the booking is made until the start of the performance. You will need to bring either the card you paid with or a note of the booking reference to collect your tickets.
Concessionary and children’s tickets are offered for sale on the Website. You must bring proof of status or age with you to the Cinema to collect these types of tickets and to gain admission to the relevant performance.
Bookings made on the Website are encrypted for security. However, you acknowledge that the Internet is not entirely secure and whilst we will take reasonable steps to safeguard the security of any card information you provide, we shall not be liable for any damage you may suffer as a result of the loss of confidentiality of any such information.
Members must enter their details at the time of purchasing to claim any discount, including discounts to the Card Booking Fee. It is not possible to amend the booking once it has been completed.
Transactions will appear on your card/bank statement as a payment to UoW Regent Street Cinema Ltd.
Any food and drink items bought with your tickets online through the Website will be prepared for consumption on the day of the relevant performance.
Data protection
The personal information you provide to us will be held by us and by the University of Westminster (the “University”), which is incorporated in England and Wales as a private company limited by guarantee not having a share capital (company number 977818), and is an exempt charity under the Charities Act 1993 as amended. We are a wholly owned subsidiary of the University. For the purposes of the UK data protection legislation, we will be co-controllers of your personal information together with the University.
Both we and the University will use your personal information in accordance with the University’s privacy policy. We will act in a manner that is consistent with the University’s commitments under that privacy policy.
Customer Services
Should you wish to contact us, please e mail enquiries@regentstreetcinema.com or write to Customer Services, UoW Regent Street Cinema, 307 Regent Street, London W1B 2HW, or telephone 0207 911 5050.
In addition to our in-person and online facilities we offer a telephone service for customers who wish to purchase tickets. Details are published on the Website.
Jurisdiction
These Terms, and any dispute or claim arising out of or in connection with them or their subject matter or formation (including, without limitation, non-contractual disputes or claims) shall be governed by, construed and enforced in accordance with the laws of England. Any action you or we bring to enforce these Terms shall only be brought in the courts of England and you expressly consent to the jurisdiction of said courts. If any provision of these Terms shall be unlawful, void or for any reason unenforceable then that provision shall be removed from these Terms and shall not affect the validity and enforceability of any remaining provisions.
Regent Street Cinema Membership Terms and Conditions
Please read and retain a copy of the below terms and conditions carefully before registering to Regent Street Cinema’s membership programme.
Regent Street Cinema reserves the right to add to or amend these T&Cs at any time and any amended or added terms will apply from the instance of publication on Regent Street Cinema’s website
You agree to abide by the current published terms and conditions on this page by signing up to the Regent Street Cinema membership programme. If you do not agree to any amended terms and conditions published, please contact membership@regentstreetcinema.com at the earliest instance to discuss your membership.
Changes in price to Regent Street Cinema membership e.g a lower or higher subscription price for Regent Street Cinema membership will only be reflected at the end of your original membership annual term upon renewal for an additional annual term.
Standard and Young Person membership: 16-25 Years can be purchased or activated online or in-person at Regent Street Cinema.
Membership cards for both Standard and Young Person membership must be activated and collected in-person at Regent Street Cinema. If you have become a Regent Street Cinema member online, please show our staff your membership confirmation email to be issued with a membership card.
Standard membership costs £25 and entitles members to the following benefits: two film tickets, 25% off film tickets (for you and up to two guests per transaction), no booking fees, 15% off bar and concessions, 15% off Regent Street Cinema merchandise, exclusive member-only offers and three months subscription to MUBI* (*new MUBI subscribers only).
Young Person/Student membership: 16-25 years is available for young persons aged between 16 and 25 years old and students of any age with valid student ID is free. Young Person membership entitles members to the following benefits: 25% off film tickets (for you and up to two guests per transaction), no booking fees, 15% off bar and concessions, 15% off Regent Street Cinema merchandise, exclusive member-only offers and three months subscription to MUBI* (*new MUBI subscribers only).
Please note the membership card holder must be a present ticket-holder in order to use their membership discounts with their guests.
Upon collection of your membership card at Regent Street Cinema, Young Person/Student membership holders will be required to verify their age and/or present valid student ID/further education status. Valid forms of ID include passport, drivers license, provisional drivers license or valid student ID/verification of further education status. You will be required to collect and activate your card to receive the benefits of your Young Person membership at Regent Street Cinema
To become a Standard member, you must pay the membership fee (currently £25 annually). This fee is fixed for the duration of your annual membership term and must be paid prior to the issuance of your Regent Street Cinema membership card.
To become either a Standard or Young Person member of Regent Street Cinema, you agree to create a contact between yourself and Regent Street Cinema and agree to abide by membership terms and conditions.
Membership submissions may be refused at the discretion of employees at Regent Street Cinema. If your membership submission is refused after payment, membership fees will be refunded at the earliest instance.
Upon signing up to either Standard or Young Person/Student membership at Regent Street Cinema, you will be issued a membership card in-person at Regent Street Cinema. Please present this at each visit in order to redeem any membership benefits e.g membership ticket allocation or membership discount. Ahead of collecting your card in-person, you may use your unique membership ID to claim ticket discounts for purchases made online.
Regent Street Cinema reserves the right to request ID to verify the identity of members at any time.
Standard and Young Person membership for Regent Street Cinema is non-transferable and applies to the named membership holder only.
Member ticket discounts are redeemable against the purchase of film tickets and cannot be used in conjunction with any other promotions e.g voucher codes.
Member ticket discounts do not apply to Special Events e.g National Theatre Live, concert films, live previews, Q&As, award ceremonies and other screen arts presentations. These special events can be identified on the Special Events page on our website: https://www.regentstreetcinema.com/events. Please contact us at membership@regentstreetcinema.com if you require clarification on this restriction.
Member ticket discounts do not apply to ‘Chooseday’ screenings. Every Tuesday, Regent Street Cinema film tickets are offered at a promotional rate of £6, £8 or £10 for both members and non-members. No further membership discount will be applied to these promotionally priced screenings.
Member ticket discounts do not apply to Monday Classic Matinée screenings. Our Monday Classic Matinée screenings offer subsidised tickets for both members and non-members: £6 for over 55s and £9.50 for guests under 55. No further membership discount will be applied to these promotionally priced screenings.
Membership ticket discounts do not apply to Regent Street Cinema promotionally priced screenings under £10. These screenings will be marked ‘RSC Promo’ on our website.
Membership discounts on bar, concession and merchandise can only be claimed by the named membership card holder. Regent Street Cinema reserves the right to request ID verification.
Membership discounts on bar and concessions are for personal use only and do not apply to private or commercial events.
Please take care of your Regent Street Cinema membership card. If your membership card is lost or stolen, please inform Regent Street Cinema immediately to deactivate your membership card: enquiries@regentstreetcinema.com. Replacement cards will be issued in the event of loss or theft at the discretion of employees of Regent Street Cinema.
Regent Street Cinema reserves the right to withdraw membership without refund or compensation in the event of any of the following occurrences: fraudulent use of membership card (i.e membership cards being used by multiple persons), failure to adhere to our terms of admission, inappropriate behaviour deemed as such by Regent Street Cinema employees and breaking any terms and conditions of membership.
Membership can be refunded if request is made within 14 days of Standard Membership being purchased providing that membership benefits have not been claimed. If use of your membership benefits exceeds the original membership fee, no refund will be made.
All copyright, trademarks and all other intellectual property rights remain the property of Regent Street Cinema.
Liability
Regent Street Cinema may at times be temporarily closed for refurbishment, private events or other instances. Details of these closures can be obtained by contacting our team, on our website or on our social media channels. Regent Street Cinema does not claim any liability for losses incurred during temporary closure.
If Regent Street Cinema provides erroneous pricing information it will not be liable to offer goods or services at this erroneous price.
Regent Street Cinema will not be liable for losses or damages incurred to events out of our control including closure for health and safety reasons.
Regent Street Cinema’s total liability for all claims will not exceed the amount of Standard Membership (£25).
Regent Street Cinema is not liable for misuse of membership benefits as a result of personal membership details (i.e passwords) being jeopardised. By signing up to membership, you agree to not share your membership login details and password. The membership holder is liable for all activity carried out under your membership; whether intentional or unintentional due to negligence.
Data Protection
The personal information you provide to us will be held by us and by the University Westminster (the “University”), which is incorporated in England and Wales as a private company limited by guarantee not having a share capital (company number 977818), and is an exempt charity under the Charities Act 1993 as amended. Regent Street Cinema is a wholly owned subsidiary of the University. For the purposes of the UK data protection legislation, we will be co-controllers of your personal information together with the University.
Both we and the University will use your personal information in accordance with the University’s privacy policy. We will act in a manner that is consistent with the University’s commitments under that privacy policy.
